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Terms of Service

Last updated: September 21, 2026

These Terms of Service (“Terms”) govern your use of materaclinics.com (the “Site”) and the communications you may receive from us. Please read them carefully. By using the Site, submitting our contact form, or communicating with us, you agree to these Terms.

The Site is operated by CN Aesthetic Partners, LLC d/b/a MATERA (“MATERA,” “we,” “us”). Clinical services described on the Site are provided by an affiliated professional corporation and its licensed clinicians.

If you do not agree with these Terms, please do not use the Site.

Not Medical Advice

The Site is for general informational purposes only. Content on the Site — including descriptions of treatments, technologies, and outcomes — is not medical advice, does not establish a physician-patient or provider-patient relationship, and is not a substitute for consultation with a qualified healthcare professional.

No treatment is provided through the Site. Any treatment plan is determined only after an in-person or telehealth evaluation by a licensed clinician. Individual results vary, and no outcome is guaranteed.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. Do not use the Site, email, or text messaging to report a medical emergency or urgent clinical concern.

Do Not Send Health Information Through the Site

Please do not submit medical history, symptoms, diagnoses, photographs, or other sensitive health information through our contact form, by email, or by text message. These channels are not secure and are not intended for protected health information. Clinical details are collected securely during your consultation.

Information you submit through the Site is handled as described in our Privacy Policy.

Contact Form and Eligibility

You must be at least 18 years of age to submit our contact form or to request services. By submitting the form, you confirm that the information you provide is accurate and that the email address and telephone number you provide belong to you.

Text Message and Calling Program

By checking the consent box on our contact form, you agree to receive calls, text messages, and emails from MATERA at the telephone number and email address you provide, including messages sent using an automatic telephone dialing system or prerecorded voice, regarding your inquiry, your care, appointment scheduling and reminders, and marketing about our services.

Your participation in this program is also subject to our Privacy Policy.

Appointments, Deposits, and Payment

Appointment scheduling, deposits, cancellation and rescheduling requirements, pricing, and refunds are governed by the separate agreements and policies provided to you at or before the time of booking. Pricing and availability shown or discussed on the Site are estimates only and are subject to change. Nothing on the Site constitutes an offer to provide services at a stated price.

Acceptable Use

You agree not to:

Intellectual Property

The Site and its content — including text, images, photography, graphics, layout, and the MATERA name and marks — are owned by MATERA or its licensors and are protected by intellectual property laws. You may view and print pages for your own personal, non-commercial use. All other use requires our prior written permission.

Third-Party Links

The Site may link to third-party websites, including our social media pages. We do not control and are not responsible for the content, products, or practices of those sites. Your use of them is at your own risk and subject to their terms.

Disclaimers

The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, MATERA disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Site will be uninterrupted, secure, or error-free, or that its content is accurate, complete, or current.

This section does not limit or disclaim any obligation or liability arising from the provision of clinical services, which is governed by applicable law and by the agreements you receive as a patient.

Limitation of Liability

To the fullest extent permitted by law, MATERA and its members, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, revenue, or profits, arising out of or relating to your use of the Site — whether based in contract, tort, statute, or otherwise, and even if we have been advised of the possibility of such damages. Our total aggregate liability arising out of or relating to the Site will not exceed one hundred dollars ($100).

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for gross negligence, willful misconduct, or personal injury arising from clinical care.

Indemnification

You agree to indemnify and hold harmless MATERA and its members, officers, employees, and agents from any claims, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Site, your violation of these Terms, or your violation of the rights of any third party.

Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Site will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the jurisdiction of those courts.

Changes to These Terms

We may update these Terms from time to time. If we do, we will post the updated version here and revise the “Last updated” date above. Your continued use of the Site after we post changes means you accept them.

Contact Us

If you have questions about these Terms, please contact us:

MATERA
2730 Wilshire Blvd, Suite 600
Santa Monica, CA 90403
310.526.7443
appointments@materaclinics.com